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Booking agencies play a role like lubricating oil, collaborating with shipping companies to provide customers with smooth maritime transport. In the past few decades, the used car export industry has changed dramatically, with the use of e-commerce websites becoming more common. Even as the number of vehicles handled has increased significantly, it is our mission to accurately manage vehicle details and scrutinize bills of lading as we have always done. While maintaining the basics of customer service, such as clear communication without using specialized terminology, we are also actively embracing digitalization to improve the efficiency of our operations.